Frequently Asked Questions

Frequently Asked Questions

What are the benefits of 3D printed prosthetics/orthotics?

Our focus is on leveraging this technology to improve the life of the practitioner by equipping them with the most clinically viable products. Stored digital models, less time spent fabricating and more time spent seeing patients, minimal waste, more intimate fit, less follow up casting appointments, and exact corrections without the chance of human error are just a few ways we achieve this.

Where are you located?

We are located in Fargo, ND but we ship our products to partner clinics across the country.

Do you sell direct to consumer?

Our team typically likes to work through a patient’s provider to ensure we provide the patient with the best end product possible.

How much does each product cost?

Please see our “Contact Form” at the bottom of the page to request a price and services catalog.

How are your 3D printers different?

Protosthetics printers are built completely in house designed specifically to meet the needs of the prosthetic and orthotic industry. We can print up to 28 inches high, in over 30 different materials, and our machines are the only ones versatile enough to print high resolution detailed cosmetic parts. We provide best in class quality, speed, and build volume.

Are 3D printed products cheaper than traditionally manufactured products?

This is a common misconception in additive manufacturing; 3D printed products end up costing the same as traditionally manufactured products. The cost savings comes in when working in the stored digital model space and being able to manufacture custom products at higher volumes with less human involvement.

Do you sell your printers?

At this point in time, our custom printers are not available for purchase.

What material is used for printing?

Material selection greatly varies depending on the product requested and patient/practitioner preferences. Our printers are able to print in over 30 different materials, ranging from a soft urethane to a rigid carbon fiber.

What products does Protosthetics offer?

Currently we offer both test and definitive prosthetic sockets, graphic laminations, our Amphibian water leg, Niagara foot, and protective covers. We also offer custom functional foot orthotics, our custom pectus carinatum braces, and non-ambulatory AFOs. We are continually developing new products to add.

How long does it take to receive the orthotic or prosthetic device?

A majority of our products are turned around within one week’s time, however our Amphibian water leg can take a bit longer due to the fact that we are often ordering in multiple parts from different suppliers.

Have your products been tested for strength and longevity?

We are currently in the middle of independent third party cyclic load testing for our 3D printed sockets.

What is my liability as a practitioner?

Protosthetics is an FDA registered medical device facility. We offer full product liability insurance on each of our products. Your liability with Protosthetics is the same as any other manufacturing partner you are currently working with.

Will this improve my customer throughput?

Although total print time typically is longer than traditional blister forming, the difference lies in the fact that one individual can run 15 printers at a time. This will improve your total throughput and allow you to see more patients during a day versus spending time fabricating.

How do I place an order?

To place an order, click on the tab of the product you are interested in and click “ Order Form”. From here you can fill out our user-friendly order form for each product. If you have any questions, please contact

How do I pay my invoice?

Once your order has been processed, an invoice will be both emailed electronically and mailed to your facility. We accept checks mailed to our office, credit card payments, or direct deposits through

What is needed for 3D scanning?

In office we utilize the Structure sensor that attaches directly to an iPad. We can work off most scanning files, as long as the files come to us as an STL or OBJ file. Some apps our customers use to capture the scan include DigiScan3D and TechMed.

Can you work from traditional plaster casts, impression boxes, etc.?

We certainly can. Please mail all casts, impression boxes, and the like to 1001 25th St N, STE 1, Fargo ND 58102.

How do you 3D scan?

See our sample video on the “3D Scanning” page for how to take a 3D scan. You can find this page under “Prosthetics” or “Orthotics.” If you have any questions, please email

What is the added value if I already do in-house fabrication?

Aside our central fabrication, we offer a couple standalone product lines. Please keep us in mind for things like treating pectus carinatum, shower legs, protective covers, or laminations.

Do your products have a warranty?

Each product has its own warranty. Warranty ranges from 3 months for sockets to 3 years for our Niagara Foot product.